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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mark Olbrot

Mark Olbrot

September 6, 2024

5  out of  5
rating by Mark Olbrot
"My agent passed away and state farm just gave me someone else and it wasn’t working out so I found Mike Lucas and he did a great job getting things taken care of and back on the right track. He is a Great guy"
We responded:
"Thank you, Mark, for your kind words. We're glad our team could assist you and get everything back on track. Your satisfaction is our priority, and we appreciate your trust in our agency."
Profile photo of Chris Stewart

Chris Stewart

August 25, 2024

1  out of  5
rating by Chris Stewart
"If you want insurance you can’t use then look no further! Had hail damage which caused the roof to leak. Made a claim and State Farm sent out an adjuster after about a month. The claim was denied, even after the shingles were sent to a lab and hail damage was proven. State Farm’s wonderful adjuster wouldn’t respond to emails or calls. So long story short I paid for the roof out of pocket because State Farm’s useless. Go with literally any other company."
We responded:
"Chris, We are sorry about your hail damage and we take your feedback on our agency very seriously. We take pride in doing everything that we can to assist our customers. Unfortunately, we can not control decisions made by State Farm's Claims Department. Please let us know if there is anything else we can help you with."
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Daniel Rodriguez

November 26, 2023

5  out of  5
rating by Daniel Rodriguez
"Very helpful and great rates!"
We responded:
"Thank you for the review!"
Profile photo of Taylor O'Keefe

Taylor O'Keefe

November 3, 2023

5  out of  5
rating by Taylor O'Keefe
"I would absolutely recommend speaking to Ashley for your insurance needs! I was able to increase my coverage for $30 less a month with State Farm! Thanks for all your help! :)"
We responded:
"We are so glad to hear that we were able to save you so much money. Thank you for the review, Taylor!"
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Lucas Dietz

August 21, 2023

5  out of  5
rating by Lucas Dietz
"All the staff are super friendly! I had a state to state transfer and Ashley made the whole process quick and easy!"
We responded:
"Thank you so much for trusting Ashley with your insurance needs. We appreciate you choosing our agency!!"
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jean klein

July 6, 2023

5  out of  5
rating by jean klein
"Ashley was absolutely a pleasure to work with. Very professional, patient and understanding. They were able to lower my monthly rate by almost 40.00. I’m very happy I chose to call them."
We responded:
"Thank you for the awesome review, Jean! "
Profile photo of Gail Healy Raffel

Gail Healy Raffel

May 29, 2023

5  out of  5
rating by Gail Healy Raffel
"Ashley and Mike provided very prompt, friendly, and professional service. Ashley was extremely patient in answering all of my questions and calculating different coverages. We were able to see a significant decrease in our rates, but also made the switch due to the personal service we experienced."
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Demetriou Anderson

May 19, 2023

1  out of  5
rating by Demetriou Anderson
"Called for a quote, said they would call me back and they never did!"
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CANDI PORRAS

May 1, 2023

5  out of  5
rating by CANDI PORRAS
"Ashley was so helpful and got us the best quote! So glad we switch and she made the whole process seamless and easy."
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John Sefton

April 25, 2023

4  out of  5
rating by John Sefton
"Had to have conversations with them regarding my father's insurance as they were his agent"
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Julie Mana-Ay

March 23, 2023

5  out of  5
rating by Julie Mana-Ay
"This was my first time ever getting my own car insurance and expressed to Mike that I had no idea what I was doing or how car insurance worked. He walked me through each step and scenarios that helped me understand how insurance worked and what would be best for me financially. He's the one call I'm never intimidated to pick up. Mike is extremely helpful, professional, and made it so easy for me to transition over to State Farm. Love the service."
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Margaret Holloway

March 16, 2023

5  out of  5
rating by Margaret Holloway
"Michael Lucas team is wonderful and great to work with!!! Ashley is the BEST!! 🤩🤩🤩🤩🤩"
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Dan Werden

February 28, 2023

5  out of  5
rating by Dan Werden
"Ashley did an awesome job!"
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Kaitlyn Tabor

February 26, 2023

5  out of  5
rating by Kaitlyn Tabor
"Ashley, what can I say! Not only were you beyond helpful with assistance for my insurance, you explained every thing for me in a way that I could understand. You also gave me one of the best quotes with all your hard work. One of the best insurance agents I’ve ever met. Thank you so much, I will definitely be sending more customers your way!"
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valarie darin

February 22, 2023

5  out of  5
rating by valarie darin
"Ashley was great! She came out to our house and we so nice. We had A LOT of questions and she was so patient and answered all our questions."
Profile photo of Daniel Norton

Daniel Norton

February 8, 2023

5  out of  5
rating by Daniel Norton
"I highly recommend getting a quote from Ashley like I did. I learned that I could save a bunch of money on my insurance. I'm so thankful for Ashley's help and she's there to help others with their insurance needs."
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Krystal Wyss

January 25, 2023

5  out of  5
rating by Krystal Wyss
"Mike and Ashley were super helpful in helping my family and I with the right insurance coverage and needs. I would recommend to see this group if you want great customer service and finding the right insurance plan."
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Gina Stubner

January 8, 2023

5  out of  5
rating by Gina Stubner
"Very attentive, courteous, and knowledgeable. Cared about my needs."
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Corey Walker

November 22, 2022

5  out of  5
rating by Corey Walker
"Very polite people. That's really what its all about now a days is knowing how to talk to others."
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Tia Krzysciak

November 1, 2022

5  out of  5
rating by Tia Krzysciak
"I'm so glad I switched over to State Farm insurance must better than Progressive. Thanks to Mike Lucas for all your help"
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S B

October 31, 2022

5  out of  5
rating by S B
"Great place and everyone was very friendly! I had the pleasure to work with Ashley and she truly made the process very easy and fast."
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Brad Kincade

October 25, 2022

5  out of  5
rating by Brad Kincade
"I spoke with Ashley today and she helped me set up my new premium. Thanks y’all"
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Brenda Kuchar

October 25, 2022

5  out of  5
rating by Brenda Kuchar
"I worked with Ashley in the Morris location. She was extremely helpful throughout the entire process! She took the time to explain and go over everything with me! It was a great experience!"
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Mary Bormann

October 19, 2022

5  out of  5
rating by Mary Bormann
"Friendly & prompt service, with a great rate."
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Barb Jett

October 19, 2022

5  out of  5
rating by Barb Jett
"Ashley was amazing. Very informative she got back to me with all my questions I never had to wait. Highly recommended"